A quick firmware update and the problems are solved.
Finally through troubleshooting it was found that the firmware in the printer was only for Gen 1 and not Gen 2. The customer attempted to recalibrate the printer so the printer would see the new location of the chip. First the customer tried to write to the Gen 2 tag and all the tags defaulted and voided as a bad read. Gen 1 was discontinued in the market place and is no longer available. A reorder of tags in 2008 provided the customer with tags that both had the chip in a new location and a Gen 2 tag. Our situation began with a customer that bought the RFID setup in 2006 along with Gen 1 RFID tags, which worked perfectly. Most manufacturers of barcode RFID tags have issued firmware updates to enable the printer to print on the Gen 2 tags, making them compatible with today’s environment. Some of the barcode RFID printers in the market only wrote to the Gen 1 tags. Gen just references the generation of the tag. In 2006 there were Gen 1 and Gen 2 tags in the market place. RFID tags have gone through a change over the last few years.One of those changes is that the tags have been standardized to a Gen 2 format. This will require the user to recalibrate the printer so it will read and write to the new location on each roll. Now, there is a possibility that the chip in the label may not be inserted in the same place by every manufacturer or on every roll you may receive. The antenna usually reaches across the 4 inch span of the label. The chip then has an antenna that reaches to each end of the label. RFID tags are very commonly produced as a 4×6 size label that has a small chip imbedded in the label. The devises are the RFID Tag, The RFID printer encoder, RFID software, and a RFID tags. There are usually 4 main devises required to create a RFID environment. RFID stands for Radio Frequency Identification. Lets get an understanding of the basics for RFID printing and encoding.
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